Yuchai engine truck Continuous improvement, steady improvement

Although throughout the year about 3 000 grades, with industry leading heavy truck enterprises compared appears to be negligible, but the heavy truck market in 2012 a serious decline of nearly 30%. Combined with the truck can achieve the sales, CF in the industry when heavy truck recruits into the initial performance of the market, combined with the truck the absolutely impressive.

Joint truck continued product quality improvement in 2012. According to Bo introduced, as of November 2012, combined with the truck completed a total of 14 in the improvement of major product design, general design improvement of 56, important quality improvement of 36, completely solve the cab leaking, mirror vision problems. At the same time, the product of the drive axle and lightweight aspects of a comprehensive system optimization and quality improvement, 6 x 4 tractor weight minimum of 8.2 T, the lowest fuel consumption of 32 km L/100.

According to statistics, in 2012 the customer service satisfaction rate reached 85.3%, the customer service issue a settlement rate of 72%, parts orders a meeting rate of 83%. In 2012, the company organization and production system, quality assurance system, research and development system, procurement system, a total of 3 national user interview, to promote the company's product quality continues to improve and continuous improvement. In high speed, the national service network layout gradually improve, emergency service mechanism and other service mode innovation work is also carried out in an orderly manner.

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