Active service + Integrated Services——Yuchai C&C Truck

As the new entrants, only good products are not enough, the service is very important, and in the service of the fitting is the most can improve the user satisfaction index. In this regard, the joint truck in 2011 will be built before the end of, 14 provinces, the province has built 5 large area.

For the service station staff Tu overall requirements they hold a life-saving attitude towards customers, and emphasizes the active services and integration services.

Heavy truck after-sales service 70% ~ 80% need to do on the side of the road, if the car broke down, there is no need to for a very small parts to open dozens of kilometers to the service station, car enterprises should provide the road and door-to-door service. In addition, the company also will in certain regions with a spare car, especially for the transport of dangerous goods customers, and customer communication, you will be asked they need to set up a spare car where, because of the transport of dangerous goods is not stalled, to ensure foolproof.

Integrated services is the most important in the field of service capacity has a good adaptability, the ability if you do not have the words to achieve commitment. At the same time, the joint truck also launched a service guarantee commitment, such as station maintenance, simple fault within 2 hours to resolve, out of service such as overtime in accordance with 300 yuan / day to compensate users.

Heavy truck demand will in 2011 as in 2010 but we can make nothing of it hot, the truck is ready. The law of the market is not the same, only then can promote the development of the industry. Joint truck with challenge heavy truck industry model innovation this change, to fill vacancies in the market.

China's commercial vehicle market will be from quantity growth to quality growth change, perhaps a few years later, China is not only a number of cars built the first big country, Chinese brands in foreign countries can also have the core competitiveness, combined with the truck is high quality "made in China" for example.

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