Recently, the reporter was informed by CIMC, Chery Automobile, Yuchai group, Fashite group and Fu heavy five industry giants, co founded the United truck the first car "in the whole process of the prototype" in October and will officially off the assembly line. Prior to this, combined with the truck has about 100 car for various experiments and undertaker of the exhibition tour, and distributed to users "trial" for adjustment and improvement.
The so-called "full process" means the vehicle production line has reached the level of mass production. Joint trucks are not eager to put into operation the purpose is to confirm the product to reach the user's use level. China commercial vehicle network reporter believes that the commercial vehicle industry newcomers need strict style of work and for all users to consider the service attitude, can in the increasingly fierce competition in the commercial vehicle market gain a firm foothold.
After the 2010 Beijing auto show, combined with the truck from the undertaker of the exhibition tour around to high temperature cold experiment has always been low-key act and high-profile Beijing Auto Show debut in stark contrast, this does not seem to conform to new brand in the marketing strategy.
Dr. Tu Xiaoyue, general manager of the joint truck Marketing Service Co., Ltd.
"Joint truck in Qinghai has established a service station in Golmud, there are already contracted service providers, and services." United truck marketing service limited company general manager Tu Xiaoyue to the reporter said, "as a matter of fact, combined with the truck in the marketing strategy, requirements of services covering the scope of sales, and service capacity greater than sales ability. This is for this stage of our early to do some work. In the end, through the exhibition and experiment, the product quality is improved, the service pressure will be smaller."
Although the user knows the joint truck is a new business, the brand is new, the product is also new. However, the team has a wealth of experience in the design, manufacturing and operation of the joint truck. China commercial vehicle network reporter believes that the service first concept is any one has a wealth of experience in the market must have a team.
It is understood that the joint truck service team for each car to provide two services, one is integrated services, and the other is active service. "Integrated services" is the most important is to solve the problem of the customer's ability to live. "Active service" means that the car is out of the transport process, and the joint truck will remind you of the service station location within a 100 km range. If you can't drive, the joint truck service station will take the initiative to the scene.
"Like links in five major industries of the engine, vehicle, tops, gearbox and axle, combined with the truck will unanimously in the service sectors, to customers as long as it is combined with the truck into the service station, all the power is open." Tu Xiaoyue said. "Moreover, including like resources on site services, including claims of the mutual recognition system, mode of this kind of service to the user is very convenient, as long as I see with United truck logo service station, basically users encounter all the problems here can be solved."
As the saying goes "Skill comes". For truck drivers, as long as the use of the experience, will have a comprehensive evaluation of the performance of the car, the car will have their own assessment of the failure of the assessment and prediction. China commercial vehicle network reporter believes that any a models are not likely in the design and production of do perfect, commercial vehicle the army in the car put on the market, guaranteeing the quality of products at the same time, also want to good service off. Tu Xiaoyue's car not offline, service first, the idea is worth learning.