Mainly concentrated in the Southeast Asian countries, Russia and the middle east. At the same time, Yuchai overseas service network construction also simultaneously strengthen, overseas service agents more than 40 and footprint is constantly to every corner of the world extension.
Yuchai's overseas service network are mainly distributed in Vietnam, Thailand, Malaysia, Indonesia, the Philippines, India, Russia, Egypt, Saudi Arabia and other countries. Special in Southeast Asia, Yuchai initially constructs the can meet the matching entry into marketing since packet service network, effectively protect the local Yuchai customer service needs.
This year the Yuchai strengthen the overseas service network construction, increase expatriate training abroad the number, to improve the service capability of overseas service agents, the Yuchai service brand has been further improved. In 2009, Yuchai is expatriate service engineer training abroad 23 times, multiple traveled to Rwanda, Tanzania, Ethiopia, India, Kyrgyzstan, Saudi Arabia, Angola, Kuwait, Thailand and other countries, well completed the various stagnation tracking service and training tasks. Expatriate also focus on training, in April and October, the company headquarters in Yulin respectively on ship electrical, engineering, gas engines, European / European 4 machine market service providers were for a period of two weeks to strengthen training, make the service agents in Hong Kong, Macau, Singapore, Vietnam, the Philippines, Thailand, Indonesia, India and other service capability has been further improved and service effect more satisfactory.
At present, Yuchai overseas service uphold excellent domestic quick service concept, strengthen the construction of service network overseas. As long as there are places of Yuchai Machinery, Yuchai service footprint will extension in the past, and strive to emulate the domestic service, but also to provide more high quality, fast and satisfactory after-sales service for overseas customers.