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Position: news

Active service timely and efficient

 

Since 2005, a car affixed with "Yuchai service, wholeheartedly for you" Beihai cal ship machine service car shuttle between the coastal areas of Guangxi each port. This is cal station service personnel are carrying out the service work, Yuchai ship client to send to timely, quality service. Quality service to the enthusiasm and initiative, with high quality and high efficiency, in order to achieve this goal, China Airlines station first from active service start.

Just after the moratorium period in 2007, all fishing boats competing rushed to fishing, when there is a ship assembly Yuchai 6m in marine fishing light because of the booster transformer damage and broke down the Weizhou Island. In this golden opportunity to fish, the user is very anxious. Cal service station received a repair call, immediately organize the maintenance staff, braved the storm to Weizhou 6. Due to big waves, individual service personnel seasickness caused intense vomiting, but in the field of faults to immediately put into work, only an hour put troubleshooting and user moved to praise.

Is the same in Weizhou Island, the local user de an Zhang due to fear of fishing time delay, in ship machinery failure, telephone calls service personnel immediately rushed in the morning of the Clippers on the island of maintenance. At that time only 20 minutes to leave the ship, Cal station staff said nothing, immediately set out door-to-door service, timely completion of the task. Afterwards users hold cal station maintenance personnel's hand, and send shrimp and fish to send expression of gratitude, but by the service personnel declined. In China people heart repair station, the pursuit of customer satisfaction is the greatest.

Fishing boats moored at random, nature makes the ship machine maintenance service with great mobility, according to such a characteristic, Cal service vehicle per year for a wide range of mobile services, active user visits. Service vehicles in various fishing pier running non-stop, users often see one dressed in red Yuchai tooling familiar figure, Yuchai car service is the majority of fishermen, who affectionately called "Yuchai mobile service station. In the past 5 years, Yuchai mobile service station ship Yuchai machine users to provide nearly a thousand times the service, nearly 250 million yuan sales Yuchai ship machinery parts, "Yuchai mobile service station" to will get fishermen friends sincerely welcome.

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