Passion light celebration smile lead service

In order to better implement the aspects of reception, push forward the work of Daqing, on the evening of November 30, Yuchai 60 Daqing volunteer training in cultural center held. Yulin Normal University, vice president of music and dance, Pang Mei, associate professor to the service of the wonderful lesson reception etiquette, the company deputy party secretary of the company Ye Bin presided over the event.

According to participate in the 60 anniversary of the youth volunteers know Yuchai activities and set up factories in Daqing more than 800 people. Ye Bin hope that young volunteers should fully understand the meaning of service, enhance the sense of responsibility for their services, and constantly enrich themselves, improve service ability, better effectiveness in Daqing work.

Pang Mei teacher from the etiquette service definition, basic functions, the basic concept of interpretation of the connotation of service, put forward "a sweet smile, warm service" is of service reception staff the most basic requirements. She also used the 2008 Olympic Games, jade fair and other large events volunteer elegant photos, on how to create a personal image to do a detailed explanation. Including the appearance, dress, manners of speech, reception and other essentials of civilization.

Pang Mei teacher through self stage show and interaction with the trainees, stage performances, to explain, become simple, so that students in a relaxed and pleasant atmosphere to understand interpersonal basic etiquette and literacy feelings. The teacher teaches hard, and the students learn it seriously.. In the course of the training, the students are infected with the teacher's humorous language, cheering for the teacher's graceful demonstration action..

The whole training is designed to instill service concept, to create excellent service, high quality, powerful service team, so that volunteers become a beautiful landscape in Daqing.

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